Return & Refund Policy

At Ranisatiya Creation, we want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our Return and Refund Policy below.

1. Return Period

In case of any defects/genuine fault in goods, you may return items within 3 days from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Email our customer service team at clientservice@ranisatiyacreation.com with your order number and reason for the return.
2. Return Authorization: We will provide you with a return authorization and instructions for sending your item back.
3. Package Your Return: Securely pack the item in its original packaging, and include the return authorization slip.

3. Return Shipping Costs 

We offer free return shipping for domestic orders. A return shipping label will be provided to you once your return is authorized.

4. Refund Processing

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed within 5-10 business days, and a credit will be applied to your original payment method.

5. Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We will arrange for a replacement or refund as appropriate.

7. Changes to the Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please reach out to us:

Email: clientservice@ranisatiyacreation.com
Phone: 8950859900

Thank you for shopping with Ranisatiya Creation!